Remote Support

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MNI Services use TeamViewer to provide remote control support to its customers.  The TeamViewer installation included on this page is a "Quick Support" application, therefore it is a temporary installation and will not leave any software on your machine once the support has finished.

TeamViewer Quick Support

(click the TeamViewer image to start download)


TeamViewer includes full encryption, based on RSA private/public key exchange and AES (256 Bit) session encoding. This technology is based on the same standards as https/SSL and is considered completely safe by today's standards.

The key exchange also guarantees a full client-to-client data protection. This means that even our routing servers will not be able to read the data stream.

Access Protection

In addition to the PartnerID, TeamViewer generates a session password that changes with every software start to provide additional security against unauthorized access to a remote system.

Security relevant functions like file transfer require additional, manual confirmation of the remote partner.

Also it is not possible to invisibly control a computer. For data protection reasons the person sitting on the remote computer has to be able to detect when someone is accessing the machine.