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Business Continuity in light of Covid-19

In light of recent developments, domestically and internationally, around Coronavirus (COVID-19).

While so much of the future remains uncertain, it’s important for you to know with certainty that MNIS Limited is taking proactive measures to ensure business continuity.

we would like to take this opportunity to share with you the measures we are taking to ensure service continuity.

Whether in the office or outside it our staff remain contactable through normal means. You can continue to log support calls via phone, email, or direct interaction with our helpdesk software as per your normal arrangements.

Obviously with current government advice on non-essential travel we will focus on our team supporting remotely and performing new development or other work. Should you need a site visit we will be happy to arrange, new guidance or government restrictions allowing.

Thanks to our VOIP system and strong IT infrastructure we foresee minimal disruption to our engineers receiving and making support calls and working remotely to ensure the high level of response our customers are used to. Should there be any issues we will of course communicate these to our clients ahead of time, circumstances permitting.

Naturally our main priorities are to support our staff & customers through this difficult time. Should you have any concerns or wish to amend your normal practises then please do reach out to us, and we'll be happy to assist.